Privacy Policy
1. Who We Are
EquiHealth is an equine health tracking and veterinary records platform designed for individual horse owners and caretakers. For privacy-related questions or requests, contact us at:
Email: notifications@equihealth.net
Subject line: Privacy Request
2. Data We Collect and Why
2.1 Account Information
- What: Your name, email address, and password (stored as a secure hash — we never store your plaintext password).
- Why: To create and authenticate your EquiHealth account.
2.2 Horse and Animal Records
- What: Horse names, breeds, ages, ownership information, health records, vaccination history, veterinary visit notes, medication records, and horse photos.
- Why: To provide horse health tracking, veterinary record management, and health history features.
2.3 Health Events and Alerts
- What: Recorded health events, symptoms, diagnoses, treatment notes, and scheduled health reminders.
- Why: To provide health event tracking, alert notifications, and veterinary history reporting.
2.4 Subscription and Payment Information
- What: Subscription status, plan type, and subscription period dates. Payment processing is handled entirely by Stripe — we do not store full credit card numbers or payment details.
- Why: To manage your EquiHealth subscription and grant appropriate access.
2.5 Device and Usage Information
- What: Device type, operating system version, and app version. We do not collect advertising identifiers, precise location, or behavioral analytics.
- Why: To support troubleshooting and ensure app compatibility.
3. How We Use Your Data
We use your data solely to provide and improve EquiHealth. Specifically:
- To authenticate your account and maintain your session
- To deliver the features of EquiHealth (horse health records, veterinary tracking, health alerts)
- To process and manage your subscription
- To send transactional emails (account confirmation, subscription receipts)
- To respond to support requests
- To comply with legal obligations
4. Third-Party Service Providers
We use the following third-party services to operate EquiHealth. Each acts as a data processor on our behalf and is bound by their own privacy and security standards:
| Provider | Purpose | Privacy Policy |
|---|---|---|
| Supabase | Database, authentication, and file storage | supabase.com/privacy |
| Stripe | Subscription payment processing | stripe.com/privacy |
We do not share your data with any third parties beyond those listed above.
5. Data Storage and Security
Storage
All EquiHealth data is stored on Supabase infrastructure hosted in the United States. User-uploaded files (such as horse photos and health record attachments) are stored in Supabase object storage using unique, non-guessable identifiers (UUIDs). These files are not publicly listed or indexed.
Security Measures
- All data in transit is encrypted using TLS/HTTPS
- All stored data is encrypted at rest using AES-256
- Authentication is managed through Supabase Auth with secure session tokens
- Access to your records is restricted to your authenticated account only
International Users
If you are located in the EU, UK, or other regions outside the United States, please be aware that your data is transferred to and processed in the United States. By using EquiHealth, you consent to this transfer. We comply with applicable GDPR requirements for international data transfers.
6. Data Retention
We retain your data for as long as your account is active. If you delete your account, all associated data — including your horse profiles, health records, veterinary notes, and uploaded files — is permanently deleted from our systems. This deletion is irreversible.
If you cancel your subscription but do not delete your account, your data is retained and remains accessible if you resubscribe.
7. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal data:
All Users
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate data
- Deletion: Delete your account and all associated data at any time, directly within the EquiHealth iOS app or web app (Account Settings → Delete Account)
- Portability: Request an export of your data
EU and UK Users (GDPR)
In addition to the above, you have the right to:
- Object to or restrict processing of your data
- Lodge a complaint with your local data protection authority
California Users (CCPA)
You have the right to:
- Know what personal information is collected and how it is used
- Request deletion of your personal information
- Opt out of the sale of personal information (note: we do not sell personal information)
- Non-discrimination for exercising your privacy rights
To exercise any of these rights, contact us at notifications@equihealth.net with the subject line "Privacy Request." We will respond within 30 days.
8. Children's Privacy
EquiHealth is not directed at children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal information, please contact us at notifications@equihealth.net and we will promptly delete it.
9. Cookies and Tracking
The EquiHealth iOS app does not use cookies. The EquiHealth web application (app.equihealth.net) uses only essential session cookies required for authentication. We do not use tracking cookies, advertising cookies, or third-party analytics cookies.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the top of this page. For material changes, we will notify you via email or an in-app notice. Your continued use of EquiHealth after any changes constitutes your acceptance of the updated policy.
11. Contact Us
For any privacy-related questions, data requests, or concerns, please contact: